Susie H (Daughter of Resident)
The care and kindness she received knew no bounds
My mother was a resident at Timken Grange for 20-months. Her care during that time was consistently excellent, there were some issues around laundry, but these were always resolved pleasantly and swiftly. My mother had vascular dementia and gradually deteriorated becoming more unwell. During the last few weeks of her life, the care and kindness she received knew no bounds. The staff team were absolutely incredible and helped to make her last few weeks as easy as possible for both her and us the family. If I was dying and I couldn’t be looked after at home, I would move into this home, providing it was still the same staff. The only bump in the road came from some of the nurses who came from outside the home to treat my mother, and some of them did not listen to the care staffs’ request re medication, which I found difficult, as the care staff were with mother 24-hours a day, not just coming in for 20 minutes each day. I cannot recommend this home highly enough!
Timken Grange 4th March 2021